U.S. Data Processing Addendum (DPA)
Effective Date / Last Updated: November 12, 2026 · Incorporated into the Master Services Agreement
1. Statutory Service Provider / Processor Commitments
When RestoHub Inc. (“Service Provider” / “Processor”) Processes Customer Personal Data on behalf of a Merchant Restaurant (“Business” / “Controller”) under the CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, TDPSA, OCPA, and all other enacted U.S. state data privacy statutes, RestoHub certifies that it shall not:
- Sell or Share Customer Personal Data for monetary value or cross-context behavioral advertising;
- Retain, use, or disclose Customer Personal Data for any purpose other than performing and securing the Cloud Services specified in the MSA (or permitted statutory Service Provider exemptions);
- Retain, use, or disclose Customer Personal Data outside the direct business relationship between RestoHub and the Merchant; or
- Combine Customer Personal Data with third-party data sets except as permitted by law to detect security incidents, prevent fraud, or maintain multi-tenant platform integrity.
2. Security Incident Notification, DSAR Assistance & Deletion
RestoHub binds all authorized personnel to written confidentiality obligations, assists Merchants with verified Consumer Privacy Requests (Access, Delete, Correct, Opt-Out), notifies Merchants without undue delay (and within 72 hours of confirmation) of any confirmed Security Incident affecting unencrypted Customer Personal Data, and deletes or de-identifies Customer Personal Data following the 30-day post-termination CSV export window (subject to mandatory IRC § 6050W tax and payment retention laws).
Annex 1 & Annex 2 — Processing Scope & Security Measures
- Data Subjects & Categories: Restaurant Diners, Staff, and Authorized Drivers (names, contact info, delivery addresses, Orders, shift timestamps, active-shift driver route GPS, and tokenized payment references).
- Encryption: TLS 1.2/1.3 in transit across Cloudflare edge and AES-256 at rest in Supabase PostgreSQL.
- Tenant Isolation: PostgreSQL Row-Level Security (RLS) enforcing strict
business_idisolation across every database table. - PCI-DSS Card Isolation: Zero storage of raw card PANs or CVCs on RestoHub servers (captured directly by Stripe Elements / Stripe Terminal).
Annex 3 — Authorized Infrastructure Subprocessors
Merchants receive at least 15 days' advance notice of any new material Subprocessor and may submit reasonable data-protection objections to contact@restohub.us.
| Subprocessor | Processing Activity | Region | Privacy Documentation |
|---|---|---|---|
| Supabase, Inc. | Managed PostgreSQL database, Row-Level Security (RLS), Auth, Storage & Edge Functions | United States (AWS US-East) | Privacy Policy |
| Cloudflare, Inc. | Edge SSR compute (Workers), CDN, TLS 1.3 termination, DNS, WAF & DDoS protection | United States / Global Edge | Privacy Policy |
| Stripe, Inc. | PCI-DSS Level 1 card/wallet tokenization, Stripe Terminal, Connect ACH payouts & 1099-K | United States | Privacy Policy |
| Google LLC (Google Maps Platform) | Delivery street address autocomplete, geocoding & driving distance calculation | United States | Privacy Policy |
| Resend, Inc. / Transactional Email | Transactional Order confirmation receipts, password resets & OTP verification codes | United States | Privacy Policy |
